Introduction

Welcome to Uvenor. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us.

When you visit our website and use our image recognition services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy practices. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

This privacy policy applies to all information collected through our website, and/or any related services, sales, marketing, or events. Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

Information We Collect

We collect personal information that you voluntarily provide to us, such as your name, address, contact details, passwords, security data, and payment information. The specific information collected depends on your interactions with us, the choices you make, and the services and features you use.

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our website.

We may also collect information through cookies and similar technologies to maintain the security and operation of our website, and for internal analytics and reporting purposes. This includes data relevant to our image recognition services to improve their accuracy and efficiency.

How We Use Your Information

We use personal information collected via our website for various business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive to facilitate account creation and logon processes, to send you marketing and promotional communications, to send administrative information to you, to fulfill and manage your orders, and to post testimonials. We also use this information to deliver targeted advertising to you, and to administer prize draws and competitions.

Additionally, we use the information we collect or receive to improve our image recognition algorithms, ensuring better accuracy and performance. We analyze usage patterns to enhance our services, identify usage trends, and evaluate the effectiveness of our promotional campaigns.

Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis: consent, legitimate interests, performance of a contract, legal obligations, and vital interests.

We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. This includes entities that assist us in providing our image recognition services and improving their accuracy.

We may also share your information during business transfers, such as mergers, sales of company assets, financing, or acquisition of all or a portion of our business by another company. Additionally, we may share your information with our affiliates and business partners to offer you certain products, services, or promotions, with your consent.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Upon your request to delete your account, we will delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

We continuously implement and update our administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. We also restrict access to your personal data to those employees, contractors, and agents who need to know that information to operate, develop, or improve our services.

We regularly review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems. We also ensure that any third parties that process your personal data on our behalf adhere to strict confidentiality and security standards.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, update, or delete your personal information, the right to object to or restrict processing of your information, and the right to data portability.

If you would like to exercise any of these rights, please contact us. We will consider and act upon any request in accordance with applicable data protection laws.

We may need to verify your identity before responding to your request. Please note that we may retain certain information as required by law or for legitimate business purposes. We will notify you if your request is subject to such exemptions.