Terms of service

Terms of Service

GENERAL INFORMATION

Welcome to Uvenor. Throughout these Terms of Service, the terms "we," "us," and "our" refer to Uvenor.

Uvenor operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide you with a seamless shopping experience. Our store is powered by Shopify, which enables us to deliver these Services.

These Terms of Service ("Terms"), together with any policies referenced herein, govern your access to and use of our Services and outline your rights and responsibilities as a customer.

Please read these Terms carefully before using our Services. They contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.

Section 1 – Account Access

By using our Services, you confirm that you are at least the age of majority in your state, province, or country of residence. If you allow a minor under your supervision to use our Services, you accept full responsibility for their use.

To access certain features of our Services, including placing an order, you may be required to provide information such as your name, email address, billing details, payment information, and shipping address.

You agree that all information you provide is accurate, current, and complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Your account may not be sold, transferred, assigned, or shared with any other person.

Section 2 – Products

We make every reasonable effort to display our products as accurately as possible. However, actual colors, appearance, and product details may vary depending on your device, screen settings, and display technology.

We do not guarantee that the appearance of any product displayed on your screen will exactly match the item you receive.

Product descriptions, specifications, pricing, and availability may be updated or changed at any time without prior notice.

We reserve the right to discontinue any product or limit the quantity available for purchase by any customer, geographic region, or jurisdiction at our sole discretion.

Section 3 – Orders

When you place an order, you are submitting an offer to purchase our products.

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including after an order has been placed.

Your order is not considered accepted until your payment has been successfully processed and you receive an order confirmation from us.

Please review your order carefully before completing your purchase. Once an order has been confirmed, we may not be able to modify or cancel it.

If we need to cancel or modify your order, we will make reasonable efforts to notify you using the email address, billing information, or phone number provided at checkout.

Returns and exchanges are subject to our Return & Refund Policy.

By placing an order, you confirm that your purchase is intended for personal use only and not for resale or commercial export.

Section 4 – Pricing & Billing

All prices, promotions, and discounts are subject to change without prior notice.

The price charged for your order will be the price displayed at the time your purchase is completed and will be confirmed in your order confirmation email.

Unless otherwise stated, published prices do not include applicable taxes, shipping charges, customs duties, import fees, or other government-imposed charges.

Prices displayed on our website may differ from prices offered through other sales channels or third-party marketplaces.

You agree to provide current, accurate, and complete billing, payment, and account information for every purchase made through our Services. You also agree to promptly update your information whenever necessary to ensure successful payment processing and communication.

By submitting payment information, you represent and warrant that:

  • You are authorized to use the selected payment method.

  • All payment information provided is accurate and complete.

  • Any charges incurred will be honored by your payment provider.

  • You agree to pay all applicable charges, including shipping costs, taxes, and other applicable fees.

Section 5 – Shipping & Delivery

Delivery times provided on our website are estimates only and are not guaranteed.

While we work hard to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other events beyond our reasonable control.

Risk of loss and ownership of purchased products transfer to you once your order has been delivered to the shipping carrier.

Section 6 – Intellectual Property

All content available through our Services—including, but not limited to, trademarks, logos, text, graphics, images, product descriptions, videos, audio, website design, and other materials—is the property of Uvenor, its licensors, or its affiliates and is protected by applicable intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable license to access and use our Services for your personal, non-commercial use only.

You may not reproduce, copy, distribute, modify, republish, transmit, display, create derivative works from, or otherwise exploit any portion of our Services without our prior written permission.

Nothing in these Terms grants you ownership of or rights to any intellectual property owned by Uvenor, Shopify, or any third party.

Unauthorized use of our content may violate copyright, trademark, and other applicable laws.

All trademarks, service marks, logos, product names, and brand elements displayed on this website remain the property of their respective owners.

Section 7 – Optional Third-Party Tools

From time to time, we may provide access to tools or services offered by third parties.

These tools are provided solely for your convenience and are made available "as is" and "as available", without warranties, representations, or endorsements of any kind.

We do not monitor, control, or assume responsibility for the operation, content, or availability of any third-party tools.

Your use of any optional third-party tool is entirely at your own risk and subject to the terms and conditions established by the respective provider.

We may also introduce new features, products, or services in the future. Any such additions will also be governed by these Terms of Service.

Section 8 – Third-Party Links

Our Services may contain links to third-party websites, products, services, or other content that are not owned or controlled by Uvenor.

We are not responsible for examining or evaluating the accuracy, availability, or content of any third-party website or resource.

If you choose to access a third-party website, you do so entirely at your own risk.

We are not liable for any damages, losses, or issues arising from your use of third-party websites, products, or services.

Before engaging in any transaction with a third party, we encourage you to review their terms, policies, and privacy practices carefully.

Questions, complaints, or claims regarding third-party products or services should be directed to the applicable third party.

Section 9 – Shopify Platform

Uvenor operates its online store using Shopify's e-commerce platform.

Although Shopify provides the technology that powers our website, all purchases made through this store are transactions directly between you and Uvenor.

Shopify is not responsible for the products sold through our store, customer service, shipping, refunds, or any disputes related to your purchase.

By using our Services, you acknowledge and agree that Shopify shall not be liable for any claims, damages, losses, or liabilities arising from your transactions with Uvenor.

Section 10 – Privacy

Your privacy is important to us.

Any personal information collected through our Services is handled in accordance with our Privacy Policy, which explains how we collect, use, store, and protect your information.

Because our store is powered by Shopify, certain information you provide may also be processed by Shopify and its service providers in order to operate the website, process payments, fulfill orders, prevent fraud, and improve the shopping experience.

By using our Services, you acknowledge that you have read and understood our Privacy Policy and consent to the collection and processing of your information as described therein.

Section 11 – User Feedback & Submissions

If you submit ideas, suggestions, reviews, comments, feedback, or any other content ("Submissions") through our Services, you grant Uvenor a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use such Submissions for any lawful purpose, including improving, promoting, and operating our business.

You represent and warrant that:

  • You own or have the necessary rights to submit the content.

  • Your Submission does not infringe the rights of any third party.

  • Any compensation or incentive received in connection with your Submission has been properly disclosed, where required.

We are under no obligation to:

  • Keep your Submission confidential.

  • Compensate you for your Submission.

  • Respond to your Submission.

We reserve the right, but are not obligated, to monitor, edit, or remove any content that we determine, in our sole discretion, to be unlawful, offensive, abusive, defamatory, obscene, misleading, or otherwise inappropriate.

You agree not to submit content that contains malware, viruses, harmful code, or any material that could interfere with the operation of our Services.

You are solely responsible for the content you submit and its accuracy.

Section 12 – Errors & Inaccuracies

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, delivery estimates, availability, or other information.

We reserve the right to correct any errors, update information, modify content, or cancel orders at any time without prior notice, including after an order has been placed.

We apologize for any inconvenience these corrections may cause and appreciate your understanding.

Section 13 – Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms.

You may not use our Services to:

  • Violate any applicable law or regulation.

  • Infringe upon the intellectual property rights of Uvenor or any third party.

  • Harass, abuse, threaten, defame, discriminate against, or harm others.

  • Submit false, misleading, or fraudulent information.

  • Distribute spam, unsolicited promotions, phishing attempts, or other deceptive communications.

  • Upload viruses, malware, or any harmful code.

  • Attempt unauthorized access to our systems or interfere with the security or functionality of our Services.

  • Collect or misuse personal information belonging to other users.

  • Copy, scrape, crawl, reproduce, or exploit any portion of our website without prior written permission.

  • Use bots, automated software, artificial intelligence agents, or similar technologies in violation of these Terms.

If we determine that you have violated these Terms, we reserve the right to suspend or permanently terminate your access to our Services without prior notice.

Section 14 – AI Agents & Automated Access

These provisions apply to any software, bot, automated system, or artificial intelligence agent ("Agent") used to access or interact with our Services.

Any Agent accessing our website must clearly identify itself and operate transparently.

Agents may not:

  • Misrepresent themselves as human users.

  • Circumvent CAPTCHA systems or other security measures.

  • Hide or disguise their automated nature.

  • Bypass technical restrictions designed to regulate automated access.

  • Use deceptive methods to access or interact with our Services.

We reserve the right to restrict, limit, or block any automated access to our website at any time, with or without notice, whenever we determine that such access may interfere with the operation, security, or integrity of our Services.

Section 15 – Termination

We reserve the right to suspend, restrict, or terminate your access to our Services at any time and for any reason, with or without prior notice.

Termination of your access does not relieve you of any obligations or liabilities incurred before the termination date, including any outstanding payment obligations.

The following provisions shall survive termination of these Terms where applicable: Intellectual Property, User Feedback, Warranty Disclaimer, Limitation of Liability, Indemnification, Governing Law, Privacy Policy, and any other provisions that by their nature are intended to survive termination.

Section 16 – Disclaimer of Warranties

The information provided through our Services is intended for general informational purposes only. While we strive to keep all information accurate and up to date, we do not guarantee the completeness, accuracy, reliability, or availability of any content on our website.

YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK.

UNLESS OTHERWISE EXPRESSLY STATED, ALL PRODUCTS, CONTENT, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UVENOR DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, DURABILITY, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR WEBSITE OR SERVICES WILL OPERATE WITHOUT INTERRUPTION, BE ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Because some jurisdictions do not allow certain warranty disclaimers, portions of this section may not apply to you.

Section 17 – Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, UVENOR, ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, SERVICE PROVIDERS, LICENSORS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OUR SERVICES OR ANY PRODUCTS PURCHASED THROUGH OUR WEBSITE.

THIS INCLUDES, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, BUSINESS INTERRUPTION, OR THE COST OF OBTAINING SUBSTITUTE GOODS OR SERVICES, REGARDLESS OF THE LEGAL THEORY ASSERTED.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE APPLICABLE PRODUCT GIVING RISE TO THE CLAIM, TO THE EXTENT PERMITTED BY LAW.

Section 18 – Indemnification

You agree to defend, indemnify, and hold harmless Uvenor, its affiliates, employees, officers, directors, agents, licensors, service providers, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of:

  • Your violation of these Terms of Service.

  • Your misuse of our Services.

  • Your violation of any applicable law.

  • Your infringement of the rights of any third party.

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification, and you agree to cooperate fully in such defense.

Section 19 – Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law.

The remaining provisions shall remain in full force and effect.

Section 20 – Entire Agreement

These Terms of Service, together with any policies or documents referenced herein, constitute the entire agreement between you and Uvenor regarding your use of our Services.

Any failure by Uvenor to enforce any provision of these Terms shall not be considered a waiver of that provision or any other rights.

Section 21 – Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms at any time without notice, to the extent permitted by applicable law.

Section 22 – Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Uvenor operates its business, without regard to conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

Section 23 – Section Headings

The headings used throughout these Terms are provided solely for convenience and shall not affect the interpretation of any provision.

Section 24 – Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Any changes will become effective immediately upon publication on this website unless otherwise required by applicable law.

Your continued use of our Services after any changes have been posted constitutes your acceptance of the revised Terms.

We encourage you to review this page periodically to stay informed of any updates.

Section 25 – Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Uvenor

Email: contact@uvenor.com

We will be happy to assist you and respond to any questions regarding these Terms or our Services.